What has Sales Layer actioned in response to the outbreak?

Full-time remote

Full-time remote

We implemented safety schemes and lock-down drills before the crisis came to make sure we were, and are, able to continue support for all our partners and clients. Our teams are working around the clock to make sure our systems are providing everything you need.

Customer Success is working around the clock

Customer Success is
working around the clock

Our Success team are taking this crisis in their stride and working remotely to keep our projects running smoothly. Our response time is at an average of 30 seconds with an average solution reached in under 3 hours. We also have an international team able to respond in seven languages: English, Spanish, Portuguese, Slovakian, German, Italian and Lithuanian.

Customer Success is working around the clock
Onboarding and support

Onboarding and support

We're allocating the right resources to our support team to offer the best service at the time it's needed most. For new clients, our Customer Success team will help you get your catalog set up and ready to share.

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Webinars

Webinars

To keep our customers and partners informed, we're continuing with our webinar programme. We'll be sending emails to inform of upcoming events, and you can always view our previous webinars here.

Webinars
A huge update

A huge update

Sales Layer has just undergone its biggest update yet which we pushed through to meet the needs of the current situation. We have strengthened the core of the app to make faster upload times and better stability. We've added new languages and UX designs. The application is now even easier to use and works faster than ever.

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