Technical Customer Support Specialist

As a Technical CS Specialist, you will act as a bridge between our customers and the technical team, manage e-commerce integrations, assist in defining technical challenges to improve our services, and be responsible for providing technical support in customer integrations and pre-sales processes.

• Minimum 2 years of experience with technical support / customer support.
• Fluent in Spanish and English, both spoken and written.
• Strong communication and empathy skills, both spoken and written.
• Technical knowledge of web programming.
• Knowledge of PHP, MySQL, JavaScript (+JQuery).
• Familiarity with HTML markup language and CSS styles.
• Proficiency in Office Suite / Google Suite (especially Excel).

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Skills that will be valued positively:

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• A degree in Computer Engineering, other technical fields, or training in programming is preferred.
• Experience in catalog and e-commerce applications.
• Third language (French/German/Portuguese).
• Knowledge in user experience design.
• Understanding of the SaaS market.
• End to End Testing
• PHPUnit Testing Framework

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• Flexible environment. Decide when to work from home or when to work from our modern offices located in the heart of Valencia.
• Health insurance covered by us.
• Enjoy 24 paid vacation days.
• Collaborative and innovative work environment that values creativity and professional growth.
• Excellent learning opportunity working with top talent in the industry. 
• Chance to work with a diverse team of passionate professionals who are dedicated to both corporate and professional success.

If you are a results-oriented, innovative, and collaborative accounting professional with a thirst to learn and grow  in a fast-paced SaaS environment, we invite you to apply. You will have the opportunity to play a critical role in shaping our future as we reach new heights in the fast growing PIM (Product Information Management) industry.